When billed annually, SolarWinds Service Desk’s plans cost as follows: Team: 19 per agent per month with an additional 0.10 per device per month Business: 39 per agent per month with an additional 0.
SolarWinds Service Desk can help you follow ITIL best practices with escalation of incidents built in to the service desk, so a ticket can quickly move to a potential problem or be associated to an upcoming change or release. SolarWinds Service Desk offers a tiered pricing model of four plans that can be tested for free for up to 30 days. How does SolarWinds service desk work for ITIL? article are the discovery and asset management capabilities of the product. The wireless network heat map shows the overlap of WiFi signals and dead zones. Whether learning a newly-purchased SolarWinds product or finding information to optimize the software you already own, we have guided product training paths that help get customers up to speed quickly. Additional information on SNMP Sweep and the SolarWinds tools can be found. Here is our list of the best network discovery tools and software: SolarWinds Network Performance Monitor EDITOR’S CHOICE Offers automatic discovery and mapping of networks, including remote sites, cloud-based services, and WiFi systems. What do you need to know about SolarWinds training? Download the latest product versions and hotfixes. Discovery Agents must be installed on the network and Network Discovery enabled. Learn through self-study, instructor-led, and on-demand classes with the SolarWinds Academy. Where configured, Network Discovery queries the specified networks for. Submit a ticket for technical and product assistance, or get customer service help. › Solarwinds service desk documentationįrequently Asked Questions Which is the best SolarWinds service desk product?ĭameware Remote Support Dameware Mini Remote Control View All IT Service Management Products SolarWinds Service Desk is a 2020 TrustRadius Winner Service Desk is a winner in two categories: IT Asset Managementand IT Service Management (ITSM) Products AppOptics Where can I get support for SolarWinds software?įind product guides, documentation, training, onboarding information, and support articles.› Solarwinds service desk api documentation.We are tracking the trojanized version of this SolarWinds Orion plug-in as SUNBURST.
› Solarwinds help desk software training .dll is a SolarWinds digitally-signed component of the Orion software framework that contains a backdoor that communicates via HTTP to third party servers.